Privacy Policy

Last updated: 30.6.2025

This Privacy Policy describes how Mipa solutions, Mitja Pak s.p. ("we", "us", or "our") collects, uses, and shares your personal information when you use our meal planning service ("Service").

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

• Name and email address
• Password (encrypted and stored securely)
• Profile information (optional avatar, display name)
• Payment information (processed by Stripe, not stored on our servers)

1.2 Dietary and Health Information

To provide personalized meal planning, we collect:

• Dietary preferences and restrictions (vegetarian, vegan, keto, etc.)
• Food allergies and intolerances
• Health goals and activity level
• Cooking skill level and time preferences
• Budget preferences for meal planning
• Family size and member information (ages, dietary needs)

1.3 Usage Data

We automatically collect:

• Device information (browser type, operating system, device identifiers)
• IP address and general location information
• Service usage patterns and feature interactions
• Meal plan generation history and preferences
• Recipe views, saves, and ratings
• Shopping list creation and modification patterns
• Token usage and purchase history

1.4 Content You Create

• Custom recipes and meal plans
• Shopping lists and modifications
• Feedback and support messages
• User-generated reviews and ratings

1.5 Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

• Remember your login status and preferences
• Analyze usage patterns and improve our Service
• Provide personalized recommendations
• Enable essential Service functionality

2. How We Use Your Information

2.1 Service Provision

• Generate personalized meal plans using AI
• Provide recipe recommendations based on your preferences
• Create and manage shopping lists
• Track your dietary goals and progress
• Process payments and manage subscriptions
• Provide customer support

2.2 Service Improvement

• Analyze usage patterns to improve our algorithms
• Develop new features and functionality
• Conduct research and analytics
• Test and optimize Service performance

2.3 Communications

• Send Service-related notifications and updates
• Respond to your inquiries and provide support
• Send marketing communications (with your consent)
• Notify you of changes to our Terms or Privacy Policy

2.4 Legal and Security

• Comply with legal obligations
• Protect against fraud and abuse
• Enforce our Terms of Service
• Maintain Service security and integrity

3. How We Share Your Information

3.1 Service Providers

We share information with trusted third-party service providers who help us operate our Service:

Payment Processing: Stripe processes all payment information. We do not store your payment details on our servers.

Email Services: We use email service providers to send transactional and marketing emails.

AI and Analytics: We may share anonymized usage data with AI service providers to improve our meal planning algorithms.

Cloud Infrastructure: Your data is stored on secure cloud servers provided by reputable hosting services.

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

3.4 Consent

We may share your information with your explicit consent for specific purposes not covered in this policy.

3.5 Aggregated Data

We may share aggregated, anonymized data that cannot identify you for research, marketing, or business development purposes.

4. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account information: Until you delete your account
• Dietary preferences: Until you modify or delete them
• Usage data: Up to 2 years for analytics purposes
• Support communications: Up to 3 years
• Payment records: As required by law and for tax purposes

5. Your Rights and Choices

5.1 Account Management

• Update your profile and dietary preferences at any time
• Change your email communication preferences
• Cancel your subscription through your account settings

5.2 Data Access and Portability

• Request a copy of your personal data
• Download your meal plans, recipes, and shopping lists
• Export your data in a machine-readable format

5.3 Data Correction and Deletion

• Correct inaccurate personal information
• Delete specific dietary preferences or restrictions
• Request deletion of your account and associated data

5.4 Marketing Communications

• Unsubscribe from marketing emails at any time
• Opt out of promotional communications through your account settings

5.5 Cookie Management

• Control cookie preferences through your browser settings
• Opt out of analytics cookies (may limit Service functionality)

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication measures
• Secure payment processing through PCI-compliant providers
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected and how it's used
• Right to delete personal information (with certain exceptions)
• Right to opt out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

10. European Privacy Rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Legal basis for processing: Consent, contract performance, legitimate interests
• Right to access, rectify, erase, or restrict processing of your data
• Right to data portability and to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with supervisory authorities

11. Third-Party Services

Our Service integrates with third-party services that have their own privacy policies:

• Stripe: Payment processing (Stripe Privacy Policy)
• Email providers: Transactional and marketing emails
• Analytics services: Usage tracking and improvement
• AI providers: Meal plan and recipe generation

We encourage you to review the privacy policies of any third-party services you use in connection with our Service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to your registered email address
• Displaying a prominent notice within the Service

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: pmitja1@gmail.com
Address: Slomškova ulica 1, 2230 Lenart, Slovenia
Phone: 0038631285143

For general support inquiries, you can also contact us at support@eat-planner.com.

14. Data Processing Lawful Basis

We process your personal information based on the following lawful bases:

• Contract: To provide our Service and fulfill our contractual obligations
• Consent: For marketing communications and optional features
• Legitimate Interests: To improve our Service, prevent fraud, and ensure security
• Legal Obligation: To comply with applicable laws and regulations

You have the right to withdraw consent at any time where we rely on consent as the lawful basis for processing your personal information.